1: Service Satisfaction: If you're not satisfied with our digital marketing services, please contact us within 7 days of receiving the service. We will work with you to address any concerns and strive for a resolution.
2: Refund Eligibility : Refunds are available only for services that have not been delivered as agreed upon in the contract. Refund requests must be submitted within 14 days of payment and will be reviewed on a case-by-case basis.
3: Cancellation of Services : If you wish to cancel services before they are rendered, a full refund will be issued. If services have already begun, a partial refund may be provided, depending on the stage of the project.
4: Non-refundable Services : Some services, including strategy consultations, research, and custom creative work, are non-refundable once the work has begun.
5: Return of Materials : If applicable, all digital materials or assets provided to you must be returned upon request for a refund to be processed.
We are committed to ensuring you have a positive experience, and we will work closely with you to resolve any issues that arise. Please contact us for further assistance.
